App Updates...please, fewer updates and more QUALITY in those updates!

randyjantz
randyjantz Posts: 2 Member
in Motivation and Support
Seriously folks, you guys really need to hire better programmers or testers, or better yet, both. I have owned 7 generations of iPhones and own more Apps than I probably care to admit so I think on this topic, I speak authoritatively. I have never had an App like yours that has had so much trouble just getting an update out. I think I would rather live with whatever bugs the app has than suffer through any more failed attempts at updating. I can't count the number of times that something quits working as a result of the update...and the fix is to delete the app and re-install. That is so unacceptable! So now it appears you have updated your app once again...and now adding a previous meal crashes the app...every time. So, I did what is now "standard" for "YOUR" app, I deleted it and re-installed. It DID NOT fix it this time...not sure if that is progress on your part or not. Bottom line, maybe a few less updates and a lot more quality in those updates. I'm getting tired of all the pain in using your app due to the "updates".

Posted here because it wouldn't let me post in the Tech Support Message Board...seems like that is where this should be posted...another FAIL!

Replies

  • zerof239
    zerof239 Posts: 2 Member
    Yep. Ive been sending feedback right and left, no responses. I finally said screw it and reverted back to the previous update. At least THAT doesnt crash.
  • CamaroChick3717
    CamaroChick3717 Posts: 2 Member
    Anyone else finding that suddenly the macro count on the free version is out of whack?
    I've had 643 calories thus far today, keto. My app is counting calories, but telling me I've had 119 gms of carbs, 300+grams of fat, and 120+grams of protein.
    Is this the ploy to get me to pay for premium or is it bugs?
  • leonismail69953
    leonismail69953 Posts: 5 Member

    That sounds incredibly frustrating, especially after multiple reinstall attempts.
    Do you think the main issue is with rushed updates or just poor testing overall?

  • FabioScirocco
    FabioScirocco Posts: 3 Member

    I hate this new update. Won't be renewing

  • AnnPT77
    AnnPT77 Posts: 38,465 Community Helper

    If you want to provide feedback on the update, this isn't the place to do it. The MFP staff rarely read this section - close to never.

    If you want to communicate to them, post in one of the areas they do read, like one of these two:

    https://community.myfitnesspal.com/en/categories/feature-suggestions-and-ideas

    https://community.myfitnesspal.com/en/categories/myfitnesspal-tech-support-questions

    I have no idea OP wasn't able to post in the Tech Support category, but I'd suggest trying again. Other people are obviously able to post there. If it isn't working for you on the phone/tablet app, maybe try it in the browser version.

    Here, you're just talking to other MFP users like you and me, people with zero power over the software's directions. I get that venting can be satisfying, but might as well do it someplace that has at least a remote chance of reaching people who could actually do something.

  • nossmf
    nossmf Posts: 15,936 Member

    Also helps if you check the dates of posts to which you reply…the first one was from 11 years ago, followed by multiple from a year ago.

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