Polar FT7 not working properly

missylectro
missylectro Posts: 448 Member
in Health and Weight Loss
I recently got a Polar FT7 and it's not working properly. It keeps saying "check HR sensor" and its snapped in tight and the band is wet... I don't know what to do...

Replies

  • happyfeetrebel1
    happyfeetrebel1 Posts: 1,005 Member
    People here may have suggestions, a lot of users have them; but I'd try the Polar website or support :)

    Good luck
  • LiftHeavyWeights
    LiftHeavyWeights Posts: 336 Member
    Try these: Tap watch on transmitter. If was working, keep moving, tends to pick up again. Make sure clothes not moving chest band. Polar forum may have more tips. Best wishes.
  • missylectro
    missylectro Posts: 448 Member
    LiftHeavyWeights wrote: »
    Try these: Tap watch on transmitter. If was working, keep moving, tends to pick up again. Make sure clothes not moving chest band. Polar forum may have more tips. Best wishes.

    I have noticed that taping it does do the trick. But it's annoying having to do it all the time.

    Thanks for the suggestions everybody.
  • RockstarWilson
    RockstarWilson Posts: 836 Member
    It could just be that the sensor is faulty. I recently got the Polar FT7 from amazon, but I returned it because I didn't like the display. it was too Tamagachi for me. I spent a few more dollars and got the Timex Zone Trainer. It does a lot more and the display is much clearer and bigger. I would just exchange it or return it. It is most likely faulty equipment. When I was using my FT7, it never failed at reading the heart rate.
  • jessieleah
    jessieleah Posts: 204 Member
    I was having that issue but after washing the sensor & chest strap really well with water & letting it dry, then rinsing it after every use, it's no longer doing that.
  • SLLRunner
    SLLRunner Posts: 12,942 Member
    edited October 2014
    missylectro wrote: »
    I recently got a Polar FT7 and it's not working properly. It keeps saying "check HR sensor" and its snapped in tight and the band is wet... I don't know what to do...

    When was the last time you had the battery changed on the sensor and/or the watch?

    I've had my Polar FT7 for over a year, and the sensor was starting to give wacky readings. Battery changed, problem solved.

    Edited to add: never heard of the tapping thing.
  • missylectro
    missylectro Posts: 448 Member
    I changed the battery and it's working now!!!!
  • SLLRunner
    SLLRunner Posts: 12,942 Member
    missylectro wrote: »
    I changed the battery and it's working now!!!!

    Excellent!

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