Anybody having trouble synching Fitbit today (11/18/14)?

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jim180155
jim180155 Posts: 769 Member
edited November 2024 in Fitness and Exercise
My new Fitbit Charge refuses to synch with my iPhone. The last synch was at 6:44 this morning. I tried deleting the app and reloading it, but that didn't help.

I got the Charge last Wednesday and it's been working and synching without any problems, although the synchs seemed slower than they had been with my One. But I can't get it to update at all anymore.

If others are having the same problem, then it's something on Fitbit's end. If it's just me, I think I'm going to put the new Charge back in the box and send it back to the factory.

Replies

  • Tetesandra
    Tetesandra Posts: 783 Member
    Mine is syncing fine all day. Sorry to hear you are having this problem.
  • jim180155
    jim180155 Posts: 769 Member
    It finally synched a few minutes ago. Hang on, let me try again . . . .

    It seems to be working okay now. It's synching anyhow. The battery is showing half full. I just charged it this morning, so it should still be showing full. But at least it's charging again.

    I'm not sure if I like the new Charge or not. Some parts I like. Others, not so much.
  • Tetesandra
    Tetesandra Posts: 783 Member
    I would contact the company. Maybe yours is defective and it needs to be replaced. I only have to charge mine about every 4 days.
  • jim180155
    jim180155 Posts: 769 Member
    Thanks for the suggestion. I've been going back and forth between the Charge & the One. Today is a Charge day. The battery seems to be more stable now. And 4 days seems about right for needing a recharge. So for now I'm sticking with the Charge.
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