Fitbit help

Lois_1989
Lois_1989 Posts: 6,410 Member
My fitbit died on me yesterday so I charged it up over night last night, I've just updated it on my iPad and it says that I haven't moved all day! Not one step. I'm not sure what I've done as I've been wearing it in the same place I do everyday (on my hip).. I didn't know if anyone could shed some light as to why this has happened and how I can fix it? Bit upset about it, I've only had it for about 6 weeks.

Lois