MFP won't sync steps to Fitbit
Replies
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have done everything above and still wont sync gggrrrr
There's an acknowledged issue today - we just have to wait for it to be sorted
ETA: https://myfitnesspal.desk.com/customer/portal/articles/2976520-fitbit-sync-issues3 -
Ahh thank you I though I was going crazy1
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Hi. I have done all of the above and my Fitbit STILL will not sync with MFP.
I have to do it everyday for my steps to show from my Fitbit to MFP???
REALLY annoying.
Can anyone pls help? 🤦🏻♀️2 -
Not mentioned in the comments in this thread that is basic but required.
And many of the convoluted steps may have made it right.
MFP app settings for Step Source - confirm it says Fitbit AFTER you have confirmed it is setup to be synced accounts.
An app update sometimes loses that setting.1 -
Hi.
Yes in MFP app it is ticked to use Fitbit steps? 🤷🏻♀️
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I contacted MyFitnessPal through their online help
They were very helpful. Not sure if this happened to you but I renamed my username in the app and that created a subsequent account and now both accounts were trying to link to Fitbit which isn’t possible. You will have to have a support person from MyFitnessPal correct this. Use their online site, scroll to the bottom of the page to contact us then click on Click Away under contact support. A Get Help icon in the bottom right presents itself, click it and fill it out. You’ll get an email which you can respond via their email they send you! Good luck everyone! It works for me now!1
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