not tracking loss on profile?

binkrn
binkrn Posts: 3 Member
edited November 12 in Getting Started
Hi. I've been on MFP for about a month or two. I've recorded a loss of 6#, but it still tells me"0'" weight lost on profile, etc.... any thoughts on why? I'd sure like to login and see the loss everyday.

Replies

  • CyberTone
    CyberTone Posts: 7,337 Member
    Are you using a mobile app or the Web version?
    I had an issue with the Android app - I do not use iOS - not synchronizing with the Web version.
    I stumbled on this fix a few weeks ago and the Web and Android versions synched.
    On the Web version, navigate to APPS > Tickers > Update your weight data.
    Change starting weight to a different value, click Save Changes.
    Change starting weight again to the correct one, click Save Changes.

    If that does not fix the issue, please contact Customer Support on the MFP Help pages...
    myfitnesspal.desk.com/customer/portal/emails/new
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