tech help please-mfp won't connect with garmin

bjmac22
bjmac22 Posts: 3 Member
in Introduce Yourself
Sorry.. I tried to post this in tech help, but I didn't have the authorization..

I know there have been ongoing issues with this, but I had mfp and my vivofit connected initially and they synced, slowly, but surely. Then they stopped syncing exercises all together (nothing since Feb 3). I disconnected them, logged out of both and tried to reconnect to see if it would help, but now they won't even connect at all. The garmin app/site opens when I ask mfp to connect to it then does nothing. Any advice on this? I am really trying to get it all together this time around the diet/exercise train, and I'm finding it frustrating when I have to go to different sites to see my data.

Thanks

Replies

  • Train4Foodz
    Train4Foodz Posts: 4,298 Member
    edited February 2015
    Hi there,

    I would like to offer an explanation as to why I have closed your post.

    To keep the forums 'on topic' and most beneficial for all members.

    To get the best possible help and advice for your question, you would be best to raise a new support request in the help (link) area of MyFitnessPal.
    This is not based within the forums and uses a slightly different system. This will enable the technical team to address your issue more directly and offer advice where possible.

    Kind regards and all the very best,
    Adam, MFP Community Greeter
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