Why does it say I lost 0 pounds?

jonalu1234

I don't understand why it says I lost 0 pounds on my profile. I was careful to change my start weight so I just don't get it. I know it's only 4 pounds but I would really like it to show up.:-)

arditarose

It might be a glitch. Sometimes when I've lost service or am messing with my phone too much the app will say I lost 0 pounds, but it usually fixes itself.

jonalu1234

Ok that's good cause it even says I lost it in my news feed

arditarose

hmmm...

mohmed2015

Hello

arditarose

Oh hi

CyberTone

Use the alternate method b below to verify that your oldest date/weight is correct.

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You must use the Web version, not the mobile apps, to update your starting weight.

Navigate to APPS > Tickers > Update your weight data. Enter your desired starting weight and click Save Changes. That will update the oldest date/weight in your profile.

Alternately, navigate to MY HOME > Check-in > Edit Previous Entries.
a. Enter a new value in the Starting Weight text box and click Change; or
b. Scroll down and click on the highest page number to take you to the oldest date/weight entry. Once you find your oldest date/weight entry, under Add New Entry, enter the new date/weight and click Add New Entry. That will replace the oldest date/weight with your new one.
c. If you want to keep all of your historical data, Add New Entry at least one day older than the oldest date/weight.

jonalu1234

Thank you! I will try that.

jonalu1234

Yay! That worked! Thank you, now it says I lost 5 pounds and that makes me smile.

snickerscharlie

Congrats!

falulu209

I was wondering that too! Thank you