New FitBit Charge won't charge/light up/activate?
Options
LisaMighton
Posts: 51 Member
I'm hoping this is the right place to post this... I couldn't find a FitBit-specific group but if there is one please let me know!
I bought the Charge. I installed the software, and since nothing happened on the screen of the device when I held the button for three seconds, I plugged it in to charge it for two hours. Still nothing on the screen when I held the button. I checked to make sure the charger connection was secure. I tried holding the button for longer, like 15 seconds... still nothing. Then I did all that again with a different USB port. Nothing.
Has this happened to anyone else with a new device that won't start?
I bought the Charge. I installed the software, and since nothing happened on the screen of the device when I held the button for three seconds, I plugged it in to charge it for two hours. Still nothing on the screen when I held the button. I checked to make sure the charger connection was secure. I tried holding the button for longer, like 15 seconds... still nothing. Then I did all that again with a different USB port. Nothing.
Has this happened to anyone else with a new device that won't start?
0
Replies
-
No I haven't. It could be a defective device.0
Categories
- All Categories
- 1.4M Health, Wellness and Goals
- 392.1K Introduce Yourself
- 43.6K Getting Started
- 259.9K Health and Weight Loss
- 175.7K Food and Nutrition
- 47.4K Recipes
- 232.3K Fitness and Exercise
- 403 Sleep, Mindfulness and Overall Wellness
- 6.4K Goal: Maintaining Weight
- 8.5K Goal: Gaining Weight and Body Building
- 152.8K Motivation and Support
- 7.9K Challenges
- 1.3K Debate Club
- 96.3K Chit-Chat
- 2.5K Fun and Games
- 3.4K MyFitnessPal Information
- 23 News and Announcements
- 998 Feature Suggestions and Ideas
- 2.4K MyFitnessPal Tech Support Questions