Premium membership problems

queenbea77
queenbea77 Posts: 404 Member
in Getting Started
I got the Premium membership notice & that day I was not able to copy a meal to another day so I assumed it was because I hadn't signed up & paid for the Premium membership so I bit the bullet & paid the fee. Today I was still. Nor able to copy a meal to another day. I went to the technical support thread & was not allowed to post a complaint. Has anyone else run into this issue?

Replies

  • missiontofitness
    missiontofitness Posts: 4,059 Member
    I don't have a premium membership (nor do I plan on getting one). But, shouldn't the foods you put in the previous day show up on your frequently listed foods?

    I generally eat the same thing for lunch a few times a week, and I can always tick off my ingredients easily under the "lunch" section. If I eat for dinner what I normally have for lunch, I switch to "all meals". That's free.
  • Christine_72
    Christine_72 Posts: 16,049 Member
    OP I'm not sure you had to pay to get what you were looking for... Your post isn't very clear.
  • missiontofitness
    missiontofitness Posts: 4,059 Member
    christinev297 wrote: »
    OP I'm not sure you had to pay to get what you were looking for... Your post isn't very clear.

    Agreed. If it's what I'm thinking of, it doesn't require a membership to do.

  • SezxyStef
    SezxyStef Posts: 15,268 Member
    under quick tools copy meal to x...today, tomorrow, to date.

    I did it yesterday no issues here and no premium membership.
  • Alatariel75
    Alatariel75 Posts: 18,166 Member
    edited May 2015
    That's definitely not a premium membership thing, so you didn't need to pay the fee. I copy meals all the time.

    If you read the sticky threads in the technical support area, you'll see that they direct you to http://myfitnesspal.desk.com
  • Sued0nim
    Sued0nim Posts: 17,456 Member
    I'd ask for a refund

    If they can't get the tech right, why pay for it?
  • Alatariel75
    Alatariel75 Posts: 18,166 Member
    rabbitjb wrote: »
    I'd ask for a refund

    If they can't get the tech right, why pay for it?

    Exactly why I'm not... the front page and home page have been completely nuts for me for days.
  • queenbea77
    queenbea77 Posts: 404 Member
    When I first started I was able to copy a meal from day to day doing the quick tools, copy etc. But now when I try to copy like that it just sits in limbo - I have to select each item from my recent list. So if I'm having the same 5 item omelette from today on Wednesday it won't let me just quick copy from today's breakfast to Wednesday's breakfast. I have to go to Wednesday and look up recent foods and select each one.

    When I went to tech support on the community page it says "I don't have permission to post anything".
  • queenbea77
    queenbea77 Posts: 404 Member
    And the thread that says to post all questions here - also gives me the same "no permission message".
  • shadow2soul
    shadow2soul Posts: 7,692 Member
    edited May 2015
    queenbea77 wrote: »
    When I first started I was able to copy a meal from day to day doing the quick tools, copy etc. But now when I try to copy like that it just sits in limbo - I have to select each item from my recent list. So if I'm having the same 5 item omelette from today on Wednesday it won't let me just quick copy from today's breakfast to Wednesday's breakfast. I have to go to Wednesday and look up recent foods and select each one.

    When I went to tech support on the community page it says "I don't have permission to post anything".
    queenbea77 wrote: »
    And the thread that says to post all questions here - also gives me the same "no permission message".
    That's no longer active. They moved the help to it's own section of the site which can be found here:
    https://myfitnesspal.desk.com/

Categories