Not syncing with Fit Bit

heatherhoman7

For the past three days my Fitbit is not syncing with MFP I have uninstalled and reinstalled several times

editorgrrl

Verify your accounts are connected at http://www.myfitnesspal.com/fitbit

If you're getting zero adjustments, you're burning fewer calories than your activity level. Enable negative calorie adjustments in your diary settings.

You can learn more in the Fitbit Users group: http://community.myfitnesspal.com/en/group/1290-fitbit-users

LisaAguilera

It's not her activity level, mine is doing the same thing. It's not showing steps and it's not logging food and exercise onto my fitbit app. I've just restarted the fitbit to see if it would help, but it's not so far.

editorgrrl

MFP always posts an announcement when the Fitbit sync is broken (you can get there via the "Help" link at the top of every page), and people start threads in the Fitbit Users group. There's nothing in either place. (Yet?)

My steps & adjustment are fine today, and my MFP food appears in Fitbit.

Edited to add that there's a Help article called "Why am I not getting a Fitbit calorie adjustment?" If nothing in there fixes the problem, contact customer service: http://myfitnesspal.desk.com/customer/portal/emails/new

ramonacv

Same issue, worked fine yesterday, no syncing between Fitbit and MFP today.