New phone

DionneHenry2015
DionneHenry2015 Posts: 1 Member
in Getting Started
hi is there a way to restore all my diary entries? as they've disappeared since I upgraded my phone thanks iPhone 5s

Replies

  • malibu927
    malibu927 Posts: 17,562 Member
    They shouldn't disappear since it's all web based. If they have, you may want to contact the help desk.
  • FitPhillygirl
    FitPhillygirl Posts: 7,124 Member
    Are you logging into the app from your New phone with the same username and password that you had with your old phone? That is all you should have to do in order to see your prior diary data. If you are then see the above post about contacting support with this issue.

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