Barcode Scanner Not Working?
Options
![michsineath](https://dakd0cjsv8wfa.cloudfront.net/images/photos/user/3924/58d3/f8e7/6c1b/cb8f/464b/09be/1c908cfbc7b8eec845b606e66d7615b67ba7.jpg)
michsineath
Posts: 10 Member
Within the last two days, the barcode scanner on the MyFitnessPal iOS app has just stopped working. I can pull it up without issue, but when I go to scan a barcode - nothing happens. Anyone else?
Tips and advice welcome.
Tips and advice welcome.
![:) :)](https://community.myfitnesspal.com/en/resources/emoji/smile.png)
0
Replies
-
Not sure on this one mate, I have been using it myself just today. I would suggest starting by a) make sure the lens on your camera is given a quick clean just in case, b) Try uninstalling and reinstalling the app, c) Contact customer support to see whether they have any suggestions
myfitnesspal.com/welcome/contact_us
0 -
Common fault. Delete and re install the app mate.0
-
^Maybe. Mine works like a dream so far, except for occasionally matching the barcode to the wrong food, which is easily fixed, and taking a loooooong time to use. Sorry I can't offer any helpful advice!0
-
Jonny15121983 wrote: »Not sure on this one mate, I have been using it myself just today. I would suggest starting by a) make sure the lens on your camera is given a quick clean just in case, b) Try uninstalling and reinstalling the app, c) Contact customer support to see whether they have any suggestions
myfitnesspal.com/welcome/contact_us
Nonsense, MFP techs have built in a new functionality into the barcode scanner technology. If it doesn't work, then you can eat it and it's zero calories.
How can I break mine then0
Categories
- All Categories
- 1.4M Health, Wellness and Goals
- 392.1K Introduce Yourself
- 43.6K Getting Started
- 259.9K Health and Weight Loss
- 175.7K Food and Nutrition
- 47.4K Recipes
- 232.4K Fitness and Exercise
- 404 Sleep, Mindfulness and Overall Wellness
- 6.4K Goal: Maintaining Weight
- 8.5K Goal: Gaining Weight and Body Building
- 152.8K Motivation and Support
- 7.9K Challenges
- 1.3K Debate Club
- 96.3K Chit-Chat
- 2.5K Fun and Games
- 3.4K MyFitnessPal Information
- 23 News and Announcements
- 987 Feature Suggestions and Ideas
- 2.4K MyFitnessPal Tech Support Questions