Myfitnesspal sync issues with FitBit app

spencerwmoore
spencerwmoore Posts: 1 Member
edited November 25 in Food and Nutrition
Hello everyone, I'm new to this forum.

My problem may or may not be simple and I'm curious if anyone has a solution. When I input calories into MFP just for example a 200 calorie snack, it should sync as 200 in the FitBit app. However, the FitBit app will just suddenly add calories I never ate, imaginary numbers. It will say "200" (correct amount) then "42" "420" and "328" for example. What's going on here? Any help would be appreciated, thank you.

Replies

  • clmackenzie
    clmackenzie Posts: 1 Member
    Mine is doing the same today. Must be a bug on fitbits end
  • alizesmom
    alizesmom Posts: 219 Member
    What a relief to hear this. Mine thinks I ate over 6000 calories.
  • Orphia
    Orphia Posts: 7,097 Member
    Yep it's happening to lots of people. I've been reading about it in the Fitbit Users group:

    http://community.myfitnesspal.com/en/group/1290-fitbit-users

    I gather Fitbit say it's a problem on the MFP side. MFP are sending duplicate packets of data.

    Not sure if anyone's reported it to MFP. The help section here confuses me.

    I've just been deleting the extra entries in Fitbit. The MFP app data (which is what you should go by) is OK.
  • scolaris
    scolaris Posts: 2,145 Member
    edited October 2015
    Yes, this happened to me for the first time early this week.
    According to Fitbit I've eaten 8000 calories today... LOL
  • Linzon
    Linzon Posts: 294 Member
    According to my FitBit app I'm up to 15k calories today XD
  • Christine_72
    Christine_72 Posts: 16,049 Member
    Linzon wrote: »
    According to my FitBit app I'm up to 15k calories today XD

    Thus far today I've apparently eaten 24,000 calories and an impressive 950g of fat... I started off deleting all the extra meals, but have given up and there is so many of them. Hopefully it gets fixed soon..

  • kuroshii
    kuroshii Posts: 168 Member
    edited October 2015
    This happened to me yesterday and today. I'm getting maybe half a dozen rows of data per meal instead of one. It looks like MFP is sending over individual and partially-combined food item data in addition to meal summaries. So far I've just been deleting the extra line items, leaving the one that actually matches the meal total.
  • North44
    North44 Posts: 359 Member
    Yeah it's been happening to me for two days now. I've been deleting the extra entries.
  • AOdell79
    AOdell79 Posts: 94 Member
    Mine too.
  • susanbentz
    susanbentz Posts: 1 Member
    Happens for us too.
  • JuergenBentz
    JuergenBentz Posts: 1 Member
    same for us
  • Rophi
    Rophi Posts: 1 Member
    Same Probleme here.. :(
  • pacmacmom
    pacmacmom Posts: 1 Member
    Me too! How do I delete the exta entries? Can I do it in the app or do I have to do it on my desktop pc? I can't find a delete icon on the app. Glad it's not just e "eating" thousands of extra calories!

    Leigh Anne
  • ActiveApril
    ActiveApril Posts: 73 Member
    pacmacmom, you can delete it through either the fitbit app or the fitbit dashboard on the pc. In the app, from your dashboard click on either of the tiles that take you to 'food' (mine are '##/## you are over/under budget' or ### calories left), then long-press the entry you wish to delete. A box will pop up that says something like 'are you sure you want to delete?'. In the pc, go into 'log', select 'food', then in the logged foods section, scroll over each and an x will appear to the left to delete.
  • Clarewho
    Clarewho Posts: 494 Member
    Yeah I've looked in the tech forum and MFP said they were aware of it on 21/10/15, they think they know what's caused it and are working on it.
  • Isca_1
    Isca_1 Posts: 124 Member
    Happened to me last night, and I was like...wait, I haven't eaten that much! :D Thanks for the info on how to delete the extra entries.
  • spat095
    spat095 Posts: 105 Member
    Glad I'm not the only one, how annoying this has been...fix it, people!! ;)
  • emirru
    emirru Posts: 3 Member
    But and my myfitnespal calculator calculate duble protein, fat and carbohydrate intakes? It began three day ago. For this reason, Fitbir app also shows a duble calories consumption...
  • kuroshii
    kuroshii Posts: 168 Member
    So far, MFP hasn't been doubling anything as far as I've seen. It's just sending line items and multiple summaries over to fitbit.
  • AOdell79
    AOdell79 Posts: 94 Member
    I updated my iPhone tonight with ios9 or whatever is the new one and the problem seems to be fixed.
  • kuroshii
    kuroshii Posts: 168 Member
    It seems to be fixed on the website as well, as of this morning. Last night at 11p it was still doing it: fitbit tried to tell me I'd eaten something like 6850 calories when really I'd only had around 1550! There were easily half a dozen line items for each meal, some with MORE than what the total summary should have been.
  • aaroncerickson
    aaroncerickson Posts: 1 Member
    Hey, MFP... please fix. Otherwise, I probably just start logging food in fitbit directly. Given fitbit is the bigger player in the ecosystem and actually writes the device software, it is your responsibility to work properly with their API, not the other way around.
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