Weight loss will not update

dalansteiner
dalansteiner Posts: 61 Member
edited November 27 in Getting Started
I am faithfully entering my weight but my total lost no longer updates like it used to. Any suggestions?

Replies

  • CyberTone
    CyberTone Posts: 7,337 Member
    You most likely have to update your starting weight.

    Please see this article, and search for other helpful articles, on the MFP Help pages...

    myfitnesspal.desk.com/customer/en/portal/articles/237365-my-profile-ticker-or-weight-loss-graph-is-not-reflecting-my-actual-weight-loss-


    You must use the Web version, not the mobile apps, to update your starting weight or edit previous entries. On your mobile device, you can use the Web browser and request to load the desktop site.

    Navigate to APPS > Tickers > Update your weight data. Enter your desired starting weight and click Save Changes. That will update the oldest date/weight in your profile.

    Alternately, navigate to MY HOME > Check-in > Edit Previous Entries.

    a. Enter a new value in the Starting Weight text box and click Change; or

    b. Scroll down and click on the highest page number to take you to the oldest date/weight entry. Once you find your oldest date/weight entry, under Add New Entry, enter the new date/weight and click Add New Entry. That will replace the oldest date/weight with your new one.

    c. If you want to keep all of your historical data, Add New Entry at least one day older than the oldest date/weight.
  • nordlead2005
    nordlead2005 Posts: 1,303 Member
    edited December 2015
    If you are entering your weight on your phone and it isn't updating on the website anymore, I had this problem starting ~1.5 weeks ago (I think with when the app updated). I had to uninstall and re-install the app (as suggested in the help section) and re-enter my weight and all of my exercise over that period. It now works fine.
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