"View Diary not showing Exercise"

JessicaJVRadcliffe
JessicaJVRadcliffe Posts: 201 Member
in Health and Weight Loss
Does anyone know why when I look at my diary "publically," it doesn't show my exercisise, also why my exercise calories are no longer being added into my equation when I get my end of the day result? Also, my progress stats are no longer coming up. Help?

Replies

  • boomshakalaka911
    boomshakalaka911 Posts: 655 Member
    Might want to message a mod about that
  • CyberTone
    CyberTone Posts: 7,337 Member
    The mods are not likely to be able to answer a technical question about a user's account.

    I would suggest you open a Case with Customer Support on the MFP Help pages...

    myfitnesspal.desk.com/customer/portal/emails/new
  • boomshakalaka911
    boomshakalaka911 Posts: 655 Member
    Good look
  • ToriGabrielle
    ToriGabrielle Posts: 25 Member
    edited December 2015
    That was happening with mine too, on my mobile app. I logged onto the website to update my stats and that worked. So I uninstalled my phone app and reinstalled it and it seems to be saving my stats and working properly again. Although, all of my exercise stats for at least the past week or two are now gone and it looks like I am over my calories for all those days because of that.
  • SuzieQzie123
    SuzieQzie123 Posts: 45 Member
    I just had this issue and emailed support and they suggested synching aND then uninstalling and reinstalling the mobile app.

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