Updating weigh In-app

goodwifey82
goodwifey82 Posts: 54 Member
in Health and Weight Loss
Is anyone else having problems having problems updating their weight in the mobile app.
It changes my weight in the progress section but not on my profile or it does not show the change on my news feed. I have been having to go online to update my weight progress. Is this a bug or am I doing something wrong?

Replies

  • tomteboda
    tomteboda Posts: 2,171 Member
    I'm having the same issue. I assumed it was a bug. It doesn't bother me much, I can happily track my daily weight on my app but send out my news feed blurb weekly this way.
  • goodwifey82
    goodwifey82 Posts: 54 Member
    I know. Not a great biggie. Just a matter of principle. Like to keep it all in one place if you know what I mean?
  • CyberTone
    CyberTone Posts: 7,337 Member
    I saw a similar issue about a year ago. What fixed it for me was to go to the Web version and use the APPS > Tickers > Update your weight data and changed my Starting Weight temporarily to a different value. I gave it a couple minutes to sync, then checked the app. Once it synced, I went back to APPS > Tickers and changed the Starting Weight back to the original, then waited for it to sync.

    If that doesn't work, I would recommend opening a Case with Customer Support on the MFP Help pages...

    myfitnesspal.desk.com/customer/portal/emails/new
  • hamstertango
    hamstertango Posts: 129 Member
    edited January 2016
    I reported a bug to MFP where it rounds down your weight when you add an image and they are working on a fix. (E.g if you enter 11st4 add an image it changes to 11st) I reported it via the technical support contact form from the MFP app. I'd recommend you do the same as they've been really good at trying to sort it out.

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