Fitbit not syncing

lisasumpter560

Anyone else having issues with myfitness pal not recognizing their steps from Fitbit?

gillie80

I did for a few days last week. is it recognising any steps or none at all? mine would take ages to sync and then it wouldn't sync all my steps. it was very frustrating. i double checked my timezones were both right, then disconnected the fitbit, waited 5 minutes and connected them again. it took a couple of attempts but it worked eventually. hope that helps.

G

cmaksimik

I did a hard reset. Also restart your Bluetooth on your phone see if that works!

jorae08

i had to unsync from both mfp and fitbit and then readd them and it worked.