FitBit Stats Sync and then disappear???

AlexAmelia85

Hi Guys!

Does anyone else have this issue where Myfitness Pal will show a Fitbit entry under exercise and then it will randomly disappear? I've tried re-syncing. Closing both apps completely, uninstalling and reinstalling both Myfitness and Fitbit... And the issue is not resolved. I can't recover the Fitbit entry from yesterday, so it looks like I haven't burned any calories.

CAC10456

I have a similar problem. Fitbit/myfitnesspal were working and syncing together fine, then suddenly not. I also have tried uninstalling and reinstalling but it did not work. I have to manually go in MFP and enter exercise data for my steps.

heromomx3

I just got a new fitbit and it was syncing fine until yesterday.... Mfp wasn't showing any steps for my fitbit today until I did the sync at the bottom of the "more" page. Hopefully it will continue throughout the day.

thegilly6

Thank goodness I'm not the only one experiencing this. Noticed it last night.

sarahkw04

Mine goes away when I enter the exercise stats from my HRM - I assume it's because FitBit/MFP wouldn't want to say "you burned 200 calories walking" and also give me the 400 calories from the Tabata class I earned a lot of those steps in.

shanni1977

I think they must be having issues. Pacer quit syncing for me yesterday evening. I went to my pacer app to check and it said it couldn't connect to the MFP server. Hopefully they resolve the issue soon.