Exercise/step counter function not working

lgregory6540

Is anyone else having issues with their step counter not working? I have it synced to my phone and usually I gain a few calories through out the day for walking etc but today it has stopped adding "extra" calories but is still tallying steps on home screen. Hope this makes sense. I have checked settings- nothing has changed so just wondering if others have noticed this

timblack585

I'm having the same issue today - it's not adding in any of the steps I've taken. Anyone else having this issue?

KWlosingit

yes I have the same issue. Pacer is seeing myfitnesspal but myfitnesspal is not adding in the steps.

ghfull

Yup, me too.

NaturalNancy

Me too :-(

lgregory6540

Mine seems to have just fixed itself. Hopefully it starts working for others. Thanks for your replies- glad to hear it wasn't just me or something I had mistakenly done!

Shells918

Fitbit has been completely off today. Very annoying.

KWlosingit

Mine is still broken

Moeketsi

lgregory6540 wrote: »

Is anyone else having issues with their step counter not working? I have it synced to my phone and usually I gain a few calories through out the day for walking etc but today it has stopped adding "extra" calories but is still tallying steps on home screen. Hope this makes sense. I have checked settings- nothing has changed so just wondering if others have noticed this

I have the same problem now in December. Did anyone ever come forward to explain the problem and how it can be fixed? I have had to resort to manually adding walking exercises, which I suspect brings down accuracy.