Can't connect to my Fitbit!
lorimc1971
Posts: 11 Member
I have contacted Fitbit twice got no where said I need to contact mfp, o get no response. This is really frustrating that I can't connect mfp with my fit bit. I have revoke access but it still won't work. Suggestions?
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Replies
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It's a known issue right now.
https://myfitnesspal.desk.com/customer/en/portal/articles/1824975-known-issues-integration-partners
If you've tried disconnect/reconnect and it still isn't working, I think the only thing we can do now is wait.
I've had my Fitbit linked to MyFitnessPal for the past 3 years and I'm being hit with this bug right now. This is what's happening for me:
Top left: No fitbit adjustment
Top right: No steps on homepage of app
Bottom left: Fitbit is selected in step settings
Bottom Middle: Steps from Fitbit are showing under " Progress" in app and under "check in" on website...so fitbit is sending the information over
Bottom right: Shows my current Fitbit steps
I'm currently have an 8 day streak of this. It was working for a few days and then doing this for a few days earlier this month, but it was like 3-4 days working and only 2 not.1 -
shadow2soul wrote: »It's a known issue right now.
https://myfitnesspal.desk.com/customer/en/portal/articles/1824975-known-issues-integration-partners
If you've tried disconnect/reconnect and it still isn't working, I think the only thing we can do now is wait.
I've had my Fitbit linked to MyFitnessPal for the past 3 years and I'm being hit with this bug right now. This is what's happening for me:
Top left: No fitbit adjustment
Top right: No steps on homepage of app
Bottom left: Fitbit is selected in step settings
Bottom Middle: Steps from Fitbit are showing under " Progress" in app and under "check in" on website...so fitbit is sending the information over
Bottom right: Shows my current Fitbit steps
I'm currently have an 8 day streak of this. It was working for a few days and then doing this for a few days earlier this month, but it was like 3-4 days working and only 2 not.
I'M HAVING THE SAME PROBLEM AND IT'S INFURIATING!!!0 -
Same, I finally got it working and it quit syncing steps after this morning. My calories are syncing from MFP to Fitbit though,0
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I'm having the same issue today. It's the first time this has happened to me but it's rather frustrating.0
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It hasn't happened to me in ages, and when it has it's only been down for a few hours. I'm having the problem today though, it's 10am and it won't sync for me. Hopefully it will follow past patterns and be back on by this afternoon.. Fingers and toes crossed.0
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I've had numerous intermittent sync problems and it's always on MFP side. Fitbit is syncing but either the data transfer is slow or stops completely for hours and sometimes days. It's been happening off and on for several months.0
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At least im not alone0
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I thought it was me, I've been going crazy. Disconnect, reconnect, it syncs to now, but that's the only way to sync. Relying on the numbers today, it's been frustrating. Glad I was able to find this thread to learn it's not just me, too.0
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So still not working for me..any luck with anyone else0
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Nope. Not working for me either.0
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Shadyhuero805 wrote: »So still not working for me..any luck with anyone else
Nah nothing for me yet. I'll post on here if/when it starts working again.
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Have you noticed fitbit gices you a lot of active minutes..cant be right0
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Shadyhuero805 wrote: »Have you noticed fitbit gices you a lot of active minutes..cant be right
My active minutes are the same as usual. Or do you mean in general? The answer to that is no, not for me.0 -
Oh, and i just checked, mine is syncing again.0
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Shadyhuero805 wrote: »Have you noticed fitbit gices you a lot of active minutes..cant be right
"You earn active minutes for activities at or above about 3 METs. To stay in line with the Center for Disease Control's (CDC’s) “10 minutes at a time is fine” concept, minutes are only awarded after 10 minutes of continuous moderate-to-intense activity. You can view the CDC’s recommendations on the CDC website. "
https://help.fitbit.com/articles/en_US/Help_article/13790 -
Thanks ladies0
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Mine's not synced for quite some time. Gave up un/re-connecting and use my phone for logging steps into mfp now. Not happy.0
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Worked now0
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MFP not syncing with Fitbit again today. No data transfer at all though Fitbit is working correctly.0
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Just heard back from MFP: non-sync is due to heavy traffic. They said it's important NOT to disconnect to try to re-sync as this may delay the data transfer even further. See the help desk at
myfitnesspal.desk.com/customer/portal/articles/2512971-fitbit-sync-issues-7-25-160 -
Mines not syncing the steps today either
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Yup..its at it again0
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Mine has now synced!0
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Workin again..hope this isnt going to keep on happening0
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I hope not either. I recently retired my Soleus GO for a Fitbit Charge.0
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Mine is still broken0
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my steps are syncing... I'm going to assume everything is a go *fingers crossed*0
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