Getting Rid of my Fitbit

fattynomore78
fattynomore78 Posts: 85 Member
in Fitness and Exercise
I'm so disgusted with my Fitbit that I will be no longer using it I'm tired of it no syncing and deleting my walks going back to another app that I used before.

Replies

  • tiggerlove
    tiggerlove Posts: 225 Member
    get something else
  • cerise_noir
    cerise_noir Posts: 5,468 Member
    edited July 2016
    lorrpb wrote: »
    I'm keeping mine, it works great!

    Me too!
    And, if you complain contact customer support, they may send you a new one, but I haven't had a problem with mine since I've had it.
  • AngInCanada
    AngInCanada Posts: 947 Member
    cerise_noir wrote: »
    lorrpb wrote: »
    I'm keeping mine, it works great!

    Me too!
    And, if you complain contact customer support, they may send you a new one, but I haven't had a problem with mine since I've had it.

    Their customer support is amazing!
  • curlsintherack
    curlsintherack Posts: 465 Member
    have you considered just reinstalling the app and resetting the fitbit?
  • SueInAz
    SueInAz Posts: 6,592 Member
    I've had my One for 3.5 years without any problems. Fitbit has awesome customer support. I've had a few friends lose theirs and Fitbit sent them a new one for free. Why not contact them and see if there's something they can do?
  • marm1962
    marm1962 Posts: 950 Member
    Fitbit Flex here and no issues until today, but I got that fixed real quick, I just opened myfitnesspal from the fitbit dashboard. If you are using your phone with the apps don't forget to leave your bluetooth on

  • fattynomore78
    fattynomore78 Posts: 85 Member
    i'm willing to give it another chance and see what happens
  • TavistockToad
    TavistockToad Posts: 35,719 Member
    fattynomore78 wrote: »
    i'm willing to give it another chance and see what happens

    That's quite the turn around!
  • Alatariel75
    Alatariel75 Posts: 18,242 Member
    "I wish i knew how to quit you..."
  • tomatosoup3
    tomatosoup3 Posts: 126 Member
    can i have yours?
  • Sued0nim
    Sued0nim Posts: 17,456 Member
    May I check

    Is your issue Fitbit and the Fitbit app..contact customer services and get anew one...they are great

    Or is it how Fitbit talks to MFP ...because if it's this, then the issue is MFP not Fitbit

    I got bored of the MFP glitches and inconsistencies so I now log on fatsecret instead
  • MeanderingMammal
    MeanderingMammal Posts: 7,866 Member
    AngInCanada wrote: »
    Their customer support is amazing!

    Lots of people talk about how willing they are to replace defective units, which suggests that they have a very high failure rate.
  • ew_david
    ew_david Posts: 3,473 Member
    MeanderingMammal wrote: »
    AngInCanada wrote: »
    Their customer support is amazing!

    Lots of people talk about how willing they are to replace defective units, which suggests that they have a very high failure rate.

    Not all models. I wore a One for 2 years before I sold it to my cousin; I just didn't want to wear it anymore. I recently bought another One. On the other hand, my husband is on his second Charge HR and its accuracy is mediocre at best.
  • naculp
    naculp Posts: 225 Member
    MeanderingMammal wrote: »
    AngInCanada wrote: »
    Their customer support is amazing!

    Lots of people talk about how willing they are to replace defective units, which suggests that they have a very high failure rate.

    I can vouch for this. My Charge HR went dead within 1 year of owning it, and long before it died the band was starting to bubble. My wife's charging socket is very touchy, and the plastic part of it likes to pull off when unplugging the charger. And don't get me started on the battery life after a few months' use
  • ryry_
    ryry_ Posts: 4,966 Member
    Sued0nim wrote: »
    You can prize mine out of my cold, dead, appropriate weight and fitness, hands

    So are you holding a raffle?
  • ew_david
    ew_david Posts: 3,473 Member
    naculp wrote: »
    MeanderingMammal wrote: »
    AngInCanada wrote: »
    Their customer support is amazing!

    Lots of people talk about how willing they are to replace defective units, which suggests that they have a very high failure rate.

    I can vouch for this. My Charge HR went dead within 1 year of owning it, and long before it died the band was starting to bubble. My wife's charging socket is very touchy, and the plastic part of it likes to pull off when unplugging the charger. And don't get me started on the battery life after a few months' use

    The battery life out of the box was terrible. I got *maybe* 2 days worth when I had a Charge HR. Now I go 2 weeks before my One needs charging.
  • SueInAz
    SueInAz Posts: 6,592 Member
    MeanderingMammal wrote: »
    AngInCanada wrote: »
    Their customer support is amazing!

    Lots of people talk about how willing they are to replace defective units, which suggests that they have a very high failure rate.

    Nope. I received my One as a Christmas present in 2012. It's still going strong. Battery life was failing about 2 months ago and I thought it was time for a new one but I simply reset it and I'm still going 10-14 days between charges.
  • jeepinshawn
    jeepinshawn Posts: 642 Member
    Fitbits customer support is top notch, you will never hear my complain about that. I will complain about the fact I am on my 4th fitbit in 13 months. I had two issues with bands and 1 with a poor battery. As I type this I got an email from them asking about how they can improve their products lol. I don't feel as if I am asking to much out of a product that I paid $100 for, for it to last at least a year.
  • xvolution
    xvolution Posts: 721 Member
    Even if it doesn't properly sync with MFP, there are plenty of features on the Fitbit Charge that aren't fitness-related that I enjoy. Like the clock popping up just by flicking your wrist upwards. That's something my Soleus GO could never do.
  • girl_inflames
    girl_inflames Posts: 374 Member
    get a Microsoft Band 2. It's so much better.
  • pinggolfer96
    pinggolfer96 Posts: 2,248 Member
    Alatariel75 wrote: »
    "I wish i knew how to quit you..."

    Lol broke back mountain reference???

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