Fitbit sync help

destiny_sierra

Hi, I know this has been covered in the past but can't seem to find the thread when I search. My fitbit stopped syncing a couple of months ago and I can't get it to work again. I have tried removing the access from both myfitnesspal and fitbit, then connecting them both again but it hasn't worked. Does anyone know how I can get my fitbit to sync with this site again?
Thanks

haviegirl

Check to be sure your Fitbit app is fully updated. Both my husband and I have learned to do this first when we have syncing problems, and it usually solves the problem. Good luck!

ardie514

I'm having the same problem. Stopped syncing a few days ago. Have removed and reconnected the device. Have updated the app etc. No luck, can't get it to recognize my Fitbit HR.

destiny_sierra

Glad I am not the only one, this is on my computer so no app to update. Tried again last night and can't figure out what I am doing wrong.

cbihatt

Have you tried restarting your Fitbit? Plug it in to your computer. Hold down the button. Let go when the screen says v.30 (or whatever number it is). I have a charge HR, but I assume the above steps are similar for other models.

I have to do this sometimes when my Fitbit randomly stops counting my steps.

FYI, the message boards on the Fitbit site are very helpful for things like this.

karahm78

One trick I read was to manually log a small exercise (like 2 mins walking) in MFP and then wait 15 mins to see if that syncs... it apparently helps force a sync. Worth a try!

karahm78

Try this post: https://myfitnesspal.desk.com/customer/portal/articles/1427466-what-if-data-doesn-t-appear-to-be-syncing-from-fitbit-to-myfitnesspal-

Iknewyouweretrouble

me too

ashleyriemer

I've tried everything and no luck. Very frustrating on days that I come close to going over on my calorie limit.. I like to see what I burned from my workout.