Syncing with FitBit

wmphimu

Hi! After some time off, I'm trying to get back on track with my eating habits. I have my Fitbit set to sync with MyFitnessPal...but it's not actually syncing. The last time I used the app, it was working fine - any ideas? When I go into "apps" it shows that it's connected...

LeonaVISA

I have the same problem, it was syncing just fine at first and now all the sudden no matter what I do it won't sync with my Fitbit ... I may have to stop using MyFitnessPal altogether bc of it bc I can't track my steps for accurate calorie counts ... did u find anything to fix this issue?

CyberTone

If MFP and Fitbit are synced but you are not seeing Fitbit steps, on the MFP mobile app go to Menu > Steps, or on the web version go to APPS > Steps, and make sure Fitbit Tracker is selected as the Step Source.

If MFP and Fitbit are not syncing at all, read through the below articles and follow the steps.

Try turning off bluetooth on all your mobile devices to ensure no connection, then unlink MFP and Fitbit and relink.

If you still have trouble syncing the Fitbit, then I would recommend opening a Case with Customer Support on the MFP Help/FAQ pages... http://myfitnesspal.desk.com/customer/portal/emails/new

​Please see these articles, and search for answers to Frequently Asked Questions and other helpful articles, on the MFP Help/FAQ pages...

https://myfitnesspal.desk.com/customer/en/portal/articles/1427466-what-if-data-doesn-t-appear-to-be-syncing-from-fitbit-to-myfitnesspal-

https://myfitnesspal.desk.com/customer/en/portal/articles/1840064-fitbit-steps-integration-troubleshooting-for-"steps"

https://myfitnesspal.desk.com/customer/en/portal/articles/906763-why-am-i-not-getting-a-fitbit-calorie-adjustment-