MFP won't sync with fitbit

katygruber

Or fitbit won't sync with MFP. Either way I don't get them to talk to each other to show how many steps I've got! Fitbit app shows them but won't link to mfp. Any thoughts or help?

CyberTone

​​If MFP and Fitbit are synced but you are not seeing Fitbit steps, on the MFP mobile app go to Menu > Steps, or on the web version go to APPS > Steps, and make sure Fitbit Tracker is selected as the Step Source.

If MFP and Fitbit are not syncing at all, read through the below articles and follow the steps.

Try turning off bluetooth on all your mobile devices to ensure no connection, then unlink MFP and Fitbit and relink.

If you still have trouble syncing the Fitbit, then I would recommend opening a Case with Customer Support on the MFP Help/FAQ pages... http://myfitnesspal.desk.com/customer/portal/emails/new

​Please see these articles, and search for answers to Frequently Asked Questions and other helpful articles, on the MFP Help/FAQ pages...

https://myfitnesspal.desk.com/customer/en/portal/articles/1427466-what-if-data-doesn-t-appear-to-be-syncing-from-fitbit-to-myfitnesspal-

https://myfitnesspal.desk.com/customer/en/portal/articles/1840064-fitbit-steps-integration-troubleshooting-for-"steps"

https://myfitnesspal.desk.com/customer/en/portal/articles/906763-why-am-i-not-getting-a-fitbit-calorie-adjustment-