Problem with syncing between Polar Beat/Polar Flow/Polar Loop

Michelle_Iowa

I own a Polar Loop 2 and a Polar H10 HRM. The HRM can only be connected to the Polar Loop OR the Polar Beat app on my Iphone, NOT both.

During my rowing workouts on a very basic home machine with no HR in the display, I much prefer to have the H10 connected to the Polar Beat app on my phone so I can see the readout constantly.

After the workout I can see that the workout happened in both the Polar Beat and Polar Flow apps. However, I don't get "credit" for this workout as part of my daily activity goal or calories for the day. When I do the same workout with the HRM connected to the Polar Loop, I do get credit.

Any suggestions?