1400 day streak (yesterday) what has happened to the streak counter?

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landshark2007
landshark2007 Posts: 17 Member
in Motivation and Support
I should be at 1401 days today and even got the warning to log in before midnight which I have done ... on all platforms ... and it still does not update the streak counter. I have uninstalled and reinstalled on both iPhone and iPad and logged and out of the web site, but nada, zip, nothing.

Any ideas?

Replies

  • rsclause
    rsclause Posts: 3,103 Member
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    I don't think it updates the total when you log in but later on when it calculates.
  • quiksylver296
    quiksylver296 Posts: 28,442 Member
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    Mine is right.
  • aeloine
    aeloine Posts: 2,163 Member
    edited November 2017
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    Reach out to tech support. They're really good about getting issues resolved.

    support@myfitnesspal.com
  • RoxieDawn
    RoxieDawn Posts: 15,488 Member
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    OP I don't know if this will help but you can try to reset it using this.

    https://www.myfitnesspal.com/account/login_counter_reset_request
  • landshark2007
    landshark2007 Posts: 17 Member
    edited November 2017
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    Thank you all for your answers - I have logged an issue with support as the sync is working (I can see today's data in the web data), but nothing seems to want to make the app increment its number. Perhaps they simply don't like me ;-)
  • RoxieDawn
    RoxieDawn Posts: 15,488 Member
    edited November 2017
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    landshark2007 wrote: »
    Thank you all for your answers - I have logged an issue with support as the sync is working (I can see today's data in the web data), but nothing seems to want to make the app increment its number. Perhaps they simply don't like me ;-)

    I turned 1100 yesterday, and mine turned to 1101. Wonder if 1400 - 1401 are magic streaking numbers.. :laugh: lol

    Good luck!
  • landshark2007
    landshark2007 Posts: 17 Member
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    Maybe it loses count after 1400 :)
  • RoxieDawn
    RoxieDawn Posts: 15,488 Member
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    landshark2007 wrote: »
    Maybe it loses count after 1400 :)

    Hope you don't completely disappear.. :laugh:
  • malibu927
    malibu927 Posts: 17,565 Member
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    I've had a few instances where it doesn't update the streak, but each time the following day I was up the two days I should have
  • landshark2007
    landshark2007 Posts: 17 Member
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    Many thanks for all help here. It sorted itself out today (jumped from 1400 to 1402) so it must have had a glitch.
  • landshark2007
    landshark2007 Posts: 17 Member
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    Noel_57 wrote: »
    1,400 days and only 4 comments? You deserve to stay at 1400. :angry:

    Why? Don’t understand your comment.
  • Mawskittykat
    Mawskittykat Posts: 241 Member
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    Bump

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