Syncing issues fitbit

Jools419

Hi there-I have just started using MFP recently and the sync dropped between my fitbit last week but I got oit back on track. It has dropped again, my fitbot is syncing and everything says it is connected but it won't pick up my steps/exercise. I have deleted apps, revoked access, turned on and off-everything the forums say to do but nothing is working. Anyone any ideas? Thanks in advance

malibu927

The link between Fitbit and MFP is broken for everyone. https://myfitnesspal.desk.com/customer/en/portal/articles/2909540-service-went-down-overnight-affecting-sync-

zarla81

It would be helpful if we were notified when this happens (email maybe) , so that we don't attempt to log out/sync/unsync/revoke/etc my Fitbit and my fitness pal apps several times in attempt to fix it. It's very frustrating. How do we know when it is fixed. Will it automatically update or do we need to re sync everything?
Thanks

Jools419

Thanks guys,yes would be helpful. 3 hours of my life I won’t get back lol
X

mar98016

Wow. I've done everything to get it back in sync. I wish I would have found this article 2 hours ago. Thanks!

brittneyalley

Wish I would've seen this post earlier! I was wondering what happened.

ktekc

Yeah,checking the forums first has saved me a ton of time and frustration in the last few years. Fitbit and mfp have a rocky on again off again relationship.

mar98016

Mine is finally working again.

Admingrrl

Tried, first, to revoke access, add it back in again; dumped the app and reloaded; tried to sync over and over, etc. Agreed- would be great to receive notifications. At 8:36 pm EST, still out of service.

TammyL8

Mine started working again about 5pm CST