All past food entries gone

sarahday0000
sarahday0000 Posts: 3 Member
edited November 23 in Getting Started
I was having issues with mfp synching with Fitbit so I deleted both apps and downloaded them again. It took me several tries to log into mfp. It kept saying it couldn’t connect to server and now that I’m logged in all of my past food entries are gone. But when I get online everything is there. Anyone know a fix to this?

Replies

  • CyberTone
    CyberTone Posts: 7,337 Member
    Patience for the most part. MFP web version (which is the repository of your actual Food Diary) will eventually resync with the subset that is stored and presented on your mobile device, once the MFP router servers are under less stress.

    MFP and Fitbit will eventually fix the separate application syncing issue.

    If after a while both issues are not resolved; then I would recommend opening a Case with Customer Support on the MFP Help/FAQ pages...

    http://myfitnesspal.desk.com/customer/portal/emails/new
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