Connecting Apps

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Penelopeep26
Penelopeep26 Posts: 2 Member
edited November 2024 in Getting Started
Hi I'm new to this.
Has anyone else managed to connect this app with mywellness.
mywellness app says it is connected to myfitnesspal but myfitnesspal doesn't show it is connected to mywellness.
I've tried to contact support but they just sent me links on how to connect apps.
Am very frustrated as I'd like my exercise activity to sync with myfitnesspal.
Many thanks

Replies

  • LivingtheLeanDream
    LivingtheLeanDream Posts: 13,342 Member
    edited March 2018
    Have you tried un-syncing then syncing them again? sometimes that helps.

    Also you could go into MFP settings, to connect apps and try and sync it from this app to see if that makes a difference.
  • Penelopeep26
    Penelopeep26 Posts: 2 Member
    Thank you for the suggestions.
    I've tried them & I've tried uninstalling & reinstalling both apps.
    For some reason the MFP can't "find" the mywellness app.
    I've asked at my gym as they have said MFP is a great app but no one seems to be able to solve the issue.

    Incredible frustrated especially with MFP help as they still haven't got back to me despite me messages to them.
  • LivingtheLeanDream
    LivingtheLeanDream Posts: 13,342 Member
    I had a look through the MFP associated apps, I'm not seeing my wellness there, I could have missed it though! :/

    If that is the case, why not try some of the other linked apps? mapmyfitness/ mapmyrun/ googlefit e.g all work well with MFP.
  • LivingtheLeanDream
    LivingtheLeanDream Posts: 13,342 Member
    ps MFP will get back to you, their customer service is pretty good but it might take a few days - they're probably inundated with questions/queries.
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