Syncing issues with FitBit

rdmartinez2010

Lately it seems like MFP isn’t syncing with my Fitbit. I’ve tried unpairing them and reconnecting them and that works for a while. But the issue occurs again and seemingly more frequently. Any help would be appreciated

CharlieBeansmomTracey

rdmartinez2010 wrote: »

Lately it seems like MFP isn’t syncing with my Fitbit. I’ve tried unpairing them and reconnecting them and that works for a while. But the issue occurs again and seemingly more frequently. Any help would be appreciated

mfp is doing some maintenance. yesterday I couldnt even log everything in my diary. dont know about today yet.it didnt log my fitbit exercise either I had to manually log it.

kt1224

i have had the same issues. once i revoke and reconnect it updates the steps but wont update the steps after that unless i do the revoking again. its also not adjusting the calories.

melissa6771

It's under maintenance for a week. Helpdesk says it will sync sporadically but not to revoke and reconnect because it will back it up further

pogiguy05

I am gonna tell you what I did. I found another app the syncs with Fitbit and MFP. It is called PACER. I used this app to sync with my fitbit then changed my step counter on MFP to the Pacer app and I seem to now be getting steps counted as well as calories counted. Kind of a pain, but it is a way around it that does not cost anything, but your time and trouble.

I am using it for the step count and sync with MFP only, but it has other features as well. It does have ads and of course a premium paid no ad choice.

CharlieBeansmomTracey

pogiguy05 wrote: »

I am gonna tell you what I did. I found another app the syncs with Fitbit and MFP. It is called PACER. I used this app to sync with my fitbit then changed my step counter on MFP to the Pacer app and I seem to now be getting steps counted as well as calories counted. Kind of a pain, but it is a way around it that does not cost anything, but your time and trouble.

I am using it for the step count and sync with MFP only, but it has other features as well. It does have ads and of course a premium paid no ad choice.

I notice that the app works to log my food but the computer browser version does not. as for steps I cant say as I havent gotten enough in today to tell

angela4332

My steps are not syncing either. Been that way for 2 days.

Kst76

http://myfitnesspal.desk.com/customer/portal/articles/2931708-fitbit-scheduled-maintenance-on-3-30-18

Kst76

http://myfitnesspal.desk.com/customer/portal/articles/2931708-fitbit-scheduled-maintenance-on-3-30-18