Step Tracking Issues

DingerLori

My step count with calories used is not working. It says 0. I can't find a way to correct this, and it is very important that I have this feature. I love this app, but this is not the first time I've had issues with tracking steps and calories used. Please help!

nick_wilkins_1990

Same issue here. Step tracking worked for a few days and then stopped

CyberTone

There is currently a trifecta of semi-related issues affecting the Food Diary and syncing.

For the current status of technical issues, ​please see these articles, and search for answers to Frequently Asked Questions and other helpful articles, on the MFP Help/FAQ pages...

https://myfitnesspal.desk.com/customer/en/portal/articles/2931862-food-diary-server-error-via-web

https://myfitnesspal.desk.com/customer/en/portal/articles/2931863-unable-to-log-save-edit-import-recipes-via-web

https://myfitnesspal.desk.com/customer/en/portal/articles/2931806-fitbit-sync-delays-or-sync-interruption

https://myfitnesspal.desk.com/customer/en/portal/topics/799774-announcements-from-our-tech-team/articles

Kmhornak

I’m having the same issues. Just started this week.

DingerLori

It shows steps on my home screen but not in exercise on my diary.

bguy29145

I have never got my Fitbit to sync!

slw37

CyberTone wrote: »

There is currently a trifecta of semi-related issues affecting the Food Diary and syncing.

For the current status of technical issues, ​please see these articles, and search for answers to Frequently Asked Questions and other helpful articles, on the MFP Help/FAQ pages...

https://myfitnesspal.desk.com/customer/en/portal/articles/2931862-food-diary-server-error-via-web

https://myfitnesspal.desk.com/customer/en/portal/articles/2931863-unable-to-log-save-edit-import-recipes-via-web

https://myfitnesspal.desk.com/customer/en/portal/articles/2931806-fitbit-sync-delays-or-sync-interruption

https://myfitnesspal.desk.com/customer/en/portal/topics/799774-announcements-from-our-tech-team/articles

Ya keeps on helpin' and they keeps on ignorin'.