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ginge39
ginge39 Posts: 20 Member
edited November 2024 in Getting Started
Does anyone know if mfp has a helpline number?

Replies

  • cmriverside
    cmriverside Posts: 34,809 Member
    If it's a technical glitch you can email them at http://myfitnesspal.desk.com/customer/portal/emails/new

    Otherwise, this community can usually help. What's up?
  • ginge39
    ginge39 Posts: 20 Member
    I had to re do my mfp account as I am no longer to log in to my account, anyways on my new one I wanna add my fitbit yet I'm unable to as it's joined to my old account. I wanna delete my old account yet again I can't as unable to log in so hence I need mfp to do it lol
  • ginge39
    ginge39 Posts: 20 Member
    Also I have emailed them yet no reply and it's been over a week
  • cmriverside
    cmriverside Posts: 34,809 Member
    oh, I see.

    I don't have a fitbit, but can you go to the fitbit site and unsynch them?

    I know there is a really active fitbit group here on MFP - they may have an answer for that part of your question.

    Here's a link to the fitbit group. Why don't you post a question in there? You'll need to join the group first.

    http://community.myfitnesspal.com/en/group/1290-fitbit-users

  • workinonit1956
    workinonit1956 Posts: 1,043 Member
    The same exact thing happened to me. I emailed them twice and never heard back.
  • ginge39
    ginge39 Posts: 20 Member
    Thanks hun will give it a try
This discussion has been closed.

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