Won't sync with Fitbit as of yesterday

lorinjer
lorinjer Posts: 233 Member
edited November 26 in Getting Started
Is anyone else still having this issue? Last time it was fixed within a few hours. Also when it finally does sync, will it catch up everything?

Replies

  • rianneonamission
    rianneonamission Posts: 854 Member
    Disconnect from Fitbit in MFP and then reconnect again.
  • CyberTone
    CyberTone Posts: 7,337 Member
    A check of MFP Help/FAQ indicates it is a known intermittent issue since Sunday 29 April.

    Check this article for updates...

    https://myfitnesspal.desk.com/customer/en/portal/articles/2937167-fitbit-interruptions-
  • amusedmonkey
    amusedmonkey Posts: 10,330 Member
    Yes, I have this problem too. Yesterday I added my walking calories as exercise within MFP and that seems to have forced a sync after a short while, after which I deleted the manually added exercise and it adjusted. I will try this again today and see if it helps or if that was a fluke.
  • lorinjer
    lorinjer Posts: 233 Member
    Thanks for the update. This is getting annoying. I love both programs and having them sync works great for me..
  • CyberTone
    CyberTone Posts: 7,337 Member
    Yesterday, it synced about every 6 hours (I have it set to continuous, which normally is about once every hour). The final sync was 11:59 local time both Sunday and Monday. I did not have to do anything but wait.
  • lorinjer
    lorinjer Posts: 233 Member
    Mine still isn't syncing...it's frustrating
  • amusedmonkey
    amusedmonkey Posts: 10,330 Member
    CyberTone wrote: »
    Yesterday, it synced about every 6 hours (I have it set to continuous, which normally is about once every hour). The final sync was 11:59 local time both Sunday and Monday. I did not have to do anything but wait.

    Oh so it was a coincidence. Well, I still want my calories so I will keep the manual exercise added until it syncs.
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