I need friends! Locked out of my old account.

JenMarieD87

My old name was JenMarie8784 but for some reason it's not letting me into my account so I made a new account. Add me!

nutmegoreo

Why not contact customer support and get back into your account?

JenMarieD87

Didnt know I could do that. I tried resetting my password several times and I never received the reset email.

nutmegoreo

Follow this link:

https://community.myfitnesspal.com/en/discussion/comment/42687963/#Comment_42687963

There have been several people having this same problem.

MarvinsFitLife

They sent out a notice that everyone should change their password and if you ignored it or didn’t log in each day that might be why you’re locked out