Cancel your subscription!!

joleneday1
joleneday1 Posts: 1 Member
edited November 2024 in Introduce Yourself
It tricked me into trying the premium and then charged me $70!! And I can’t cancel!!! This is ridiculous!! I liked this app but this is a cheap trick! Boooooo!

Replies

  • nutmegoreo
    nutmegoreo Posts: 15,532 Member
    Did you contact customer service?
  • CoffeenSquats
    CoffeenSquats Posts: 994 Member
    Customer service doesn't see these posts. You need to contact them directly.
  • tiptoethruthetulips
    tiptoethruthetulips Posts: 3,373 Member
    How on earth did MFP trick you into trying the premium? Was it a one month free trial but you needed to cancel the subscription after the month if you didn't want to continue?
  • TavistockToad
    TavistockToad Posts: 35,719 Member
    joleneday1 wrote: »
    It tricked me into trying the premium and then charged me $70!! And I can’t cancel!!! This is ridiculous!! I liked this app but this is a cheap trick! Boooooo!

    How did it 'trick' you?
  • SabAteNine
    SabAteNine Posts: 1,867 Member
    The 30-day free trial states clearly that *you* need to cancel it if you decide not to go for Premium. This is pretty standard. The only trick was putting customers to actually read what's written and not press „I Agree” in like 0.1 seconds.
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