Fitness Tracker and MFP exercise

thelandkraken

I have my garmin connected to MFP and usually it's great, but for the past few days it's gone bananas. It's been sending every exercise to MFP about 10 times, meaning is looks like I've done about 6 hours exercise per day, when really it was about 45 minutes.

Anyone else have this or a similar problem?

How do I stop it doing this? Because obviously it means MFP thinks I've earned WAY more exercise calories than I actually have.

NorthCascades

Try unpairing them and then pairing again?

thelandkraken

Good idea, I'll give that a go.

shalvy2007

I have the Samsung Health app connected since I have a Samsung Gear and it's been doing the same thing with my exercises. I have tried to unpair the health app and repair and it still continued. I sent an email to MFP support and their response to me was to uninstall the app on my phone and reinstall but with uninstalling the app I will lose all the information that has been recorded. Just a little frustrating, I've done pretty well with recording my food intake and don't want to lose that information, also having issues with complete diary and friends can't view my diary there response again was to uninstall the app.

thelandkraken

shalvy2007 wrote: »

I have the Samsung Health app connected since I have a Samsung Gear and it's been doing the same thing with my exercises. I have tried to unpair the health app and repair and it still continued. I sent an email to MFP support and their response to me was to uninstall the app on my phone and reinstall but with uninstalling the app I will lose all the information that has been recorded. Just a little frustrating, I've done pretty well with recording my food intake and don't want to lose that information, also having issues with complete diary and friends can't view my diary there response again was to uninstall the app.

Yeah I just tried to unpair and repair it too, and it didn't help. Very frustrating.

heybales

shalvy2007 wrote: »

I have the Samsung Health app connected since I have a Samsung Gear and it's been doing the same thing with my exercises. I have tried to unpair the health app and repair and it still continued. I sent an email to MFP support and their response to me was to uninstall the app on my phone and reinstall but with uninstalling the app I will lose all the information that has been recorded. Just a little frustrating, I've done pretty well with recording my food intake and don't want to lose that information, also having issues with complete diary and friends can't view my diary there response again was to uninstall the app.

Uninstall which app?

Because the MFP app merely talks to your MFP account - which is not contained on your phone, so uninstalling the app does nothing to your account.

You sure the S-Health account is totally on your phone, not just an app talking to your account on a server that you could even log into via web browser?

If only an app - no means of backing up the data to a cloud storage?