Fitbit attached to old MFP account

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Scarlettriestorun
Scarlettriestorun Posts: 40 Member
in Health and Weight Loss
How do I connect my fitbit to my new MFP account. When I try to sync them it says already connected to an old account and can only be attached to one account at a time. I've contacted MFP and Fitbit but no joy. Any advice please

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  • mgfit2020
    mgfit2020 Posts: 10 Member
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    Same happened to me... unresolved at this point, but commenting here in case someone else has the answer!
  • Nony_Mouse
    Nony_Mouse Posts: 5,646 Member
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    If you can't remember your password for the old MFP account, unsync on the Fitbit side (under Settings -> Applications). Then link again from MFP.
  • Scarlettriestorun
    Scarlettriestorun Posts: 40 Member
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    Thanks will give it a go.
  • Scarlettriestorun
    Scarlettriestorun Posts: 40 Member
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    No thanks but that didn't work unfortunately, any other ideas??
  • PAV8888
    PAV8888 Posts: 13,603 Member
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    Ask support to delete old account, unsynch Fitbit, or reset password.

    Change email and account with Fitbit and sync new Fitbit account with MFP

    You basically need to cut the connection.

    Pretend you sold your Fitbit to the new you
  • Scarlettriestorun
    Scarlettriestorun Posts: 40 Member
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    Thanks I will give it a try
  • Scarlettriestorun
    Scarlettriestorun Posts: 40 Member
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    Gave it a go , even created new email etc...didn't work aaaagghggghhh. Thanks

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