Fitbit sync

Hi there, Apologies if there is already a question about this....my fitness pal is not picking up or syncing my steps. I've gone thru all the set up and everything says I'm connected etc... Just wondering if anyone can help please... Is there something I'm missing? Thanks xx

Replies

  • Myversa1671
    Myversa1671 Posts: 2 Member
    Sorry should of mentioned, its a fitbit versa 😊
  • justinpc
    justinpc Posts: 10 Member
    I am having the same problem with my Fitbit Blaze. Cannot figure it out.
  • weighmeless
    weighmeless Posts: 42 Member
    edited January 2020
    I had this happen with my Fitbit Alta couple of years ago. Sometimes restating phone would help or uninstall and install the app. And at times nothing worked. It would start syncing by itself after a while of being out of sync. It's frustrating when we aren't able to keep tab of steps, calories etc.