Food Diary not working?

3outlawdogs
3outlawdogs Posts: 2 Member
in Food and Nutrition
Anyone else unable to access their food diary? This started last night 2/13/20 and is still not working today 2/14/20

Replies

  • andrewjuu
    andrewjuu Posts: 76 Member
    yup, the old
    "There was a problem with your request
    Sorry, but a server error occurred processing your request. Our team has been notified of the issue."
    It's getting tiring dealing w/ the continuous outages on their end, time to start looking at alternatives!
  • roncottrill
    roncottrill Posts: 1 Member
    My food diary not working--anyone else? 2/14/20
  • nickchristian3910
    nickchristian3910 Posts: 34 Member
    Not working on my PC. Ok on my phone.
  • buddy352
    buddy352 Posts: 35 Member
    Total BS!
  • Siobhan256
    Siobhan256 Posts: 27 Member
    Mine freezes regularly on my phone and I have to close the app (swipe it up on the iPhone) and then relaunch the app. I’ve tried customer service but it hasn’t helped. It happens several times a day. I’ve deleted and reinstalled the app, have the latest software and happened to even get a new phone last week - hasn’t helped!
  • Casitadream
    Casitadream Posts: 4 Member
    Lost half of my food list and when I add it back it disappears again!
  • cmriverside
    cmriverside Posts: 34,454 Member
    Casitadream wrote: »
    Lost half of my food list and when I add it back it disappears again!

    Open a support ticket for this bug.

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