Calorie Counter

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Food Diary not working?

3outlawdogs3outlawdogs Posts: 2Member Member Posts: 2Member Member
Anyone else unable to access their food diary? This started last night 2/13/20 and is still not working today 2/14/20


  • andrewjuuandrewjuu Posts: 76Member Member Posts: 76Member Member
    yup, the old
    "There was a problem with your request
    Sorry, but a server error occurred processing your request. Our team has been notified of the issue."
    It's getting tiring dealing w/ the continuous outages on their end, time to start looking at alternatives!
  • roncottrillroncottrill Posts: 1Member Member Posts: 1Member Member
    My food diary not working--anyone else? 2/14/20
  • nickchristian3910nickchristian3910 Posts: 32Member Member Posts: 32Member Member
    Not working on my PC. Ok on my phone.
  • buddy352buddy352 Posts: 24Member Member Posts: 24Member Member
  • Siobhan256Siobhan256 Posts: 23Member Member Posts: 23Member Member
    Mine freezes regularly on my phone and I have to close the app (swipe it up on the iPhone) and then relaunch the app. I’ve tried customer service but it hasn’t helped. It happens several times a day. I’ve deleted and reinstalled the app, have the latest software and happened to even get a new phone last week - hasn’t helped!
  • CasitadreamCasitadream Posts: 4Member Member Posts: 4Member Member
    Lost half of my food list and when I add it back it disappears again!
  • cmriversidecmriverside Posts: 29,570Member Member Posts: 29,570Member Member
    Lost half of my food list and when I add it back it disappears again!

    Open a support ticket for this bug.
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