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    Broken website and app

    Posts: 217 Member
    edited December 2024 in Health and Weight Loss
    Anyone else seeing this? Ive tried reinstalling but even the website seems broken.

    Screenshot-20200612-001735-My-Fitness-Pal.jpg

    Screenshot-20200612-001745-My-Fitness-Pal.jpg

    Screenshot-20200612-002132-Chrome.jpg

    Dunno why it says no internet connection available, no matter if i use wifi or data =/

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    • Posts: 14,744 Member
      :(
    • Posts: 217 Member
      Lol.. i guess youre not having the same issue Pav
    • Posts: 217 Member
      It appears to be just my own account, as this one does not have the same issue.
    • Posts: 217 Member
      Weird.. its still posting as my main account and not my side account either... this website has some major problems
    • Posts: 217 Member
      Well as much as i would love to contact support.. the last 2 times i did that, i got an email saying they answered me, but i couldnt see where that was and the email offered no way to find it.. lol..

      Maybe a moderator can help me if they see this.. lol.. cause its obviously individual
    • Posts: 98 Member
      " wrote:

      Dunno why it says no internet connection available, no matter if i use wifi or data =/

      Mine is also doing this

    • Posts: 217 Member
      Oh good!... well not good but maybe its our server and not just me lol
    • Posts: 2,792 Member
      Mine is the exact same brokeness.
    • Posts: 554 Member
      edited June 2020
      Yup. The Android app doesn't work, the web version doesn't work because of a stupid invite your friends advert that is stuck in a loop that doesn't work either and STILL nothing can sync to MFP at all.

      This isn't just *kitten*, this is full on *cat*.
    • Posts: 1,612 Member
      Mine too
    • Posts: 763 Member
      I have the same problem
    • Posts: 4,022 Member
      This is a fairly common occurrence I'm afraid...
    • Posts: 7,374 Member
      Exactly the same, going on with others too. It's frustrating, haven't been able to get on most mornings the last week too
    • Posts: 11 Member
      Yeah I have the same problems too.
    • Posts: 278 Member
      Yup stopped working last night. Still down! Thankfully I just added a bunch of my friends to my fitbit. This app has been so glitchy it seems to be getting worse and worse.
    • Posts: 13,342 Member
      me too
    • Posts: 8,399 Member
      Me three.
    • Posts: 445 Member
      Glad I'm not alone in this sea of brokenness, but I'd rather just have a working as intended app and website.
    • Posts: 3,090 Member
      Yes, constant "Sorry, we can't complete your request" errors for the last week. This morning my feed is showing nothing but "Invite your friends," which @CM_73 noted.

      So discouraging...
    • Posts: 217 Member
      Well! As i said, would love to contact support but there is no way to read or respond to their answers. Lol.
    • Posts: 19,809 Member
      Well at least the web version home page not working with the "invite your friends banner" makes a change from the usual "can't complete your request" error.....

      Wonder if the invite your friends thing is an attempted upgrade as it happens every so often?

      Do hope MyFitnessPal are demending refunds from whoever hosts their service and performs their change management.
    • Posts: 4,099 Member
      It's the dang CIA! They want to know what we have been eating!🤣
    • Posts: 1,106 Member
      yep me too
    • Posts: 28,055 Member
      @Alex I see a few threads about this in MFP Suggestions/Feedback but no responses from staff - y'all aware of this?
    • Posts: 28,055 Member
      I'm using desktop and while my feed is not working, my diary is fine.
    • Posts: 515 Member
      You gotta love MFP and its glitches.
    • Posts: 13,342 Member
      Yeah the diary is fine but I don't use MFP for the diary but for the interaction on the newsfeed..... this must be the longest the site has been down in AGES...
    • Posts: 217 Member
      Oh i didnt know more boards had even been made lol.. altho since no answer has been given i guess they would of been pointless to me
    • Posts: 3,237 Member
      edited June 2020
      They’ve had this announcement open in the help section since last week’s “maintenance” (when the latest round of “unable to complete your request” errors and all kinds of syncing issues started).

      It was updated yesterday (not sure the exact update except more words are in bold now) so it is still an active document.

      https://support.myfitnesspal.com/hc/en-us/articles/360044563091-Extended-Sync-Server-and-Fitbit-Issues-Starting-6-5

      I’m guessing they took the newsfeed off line on purpose as at least everything else appears to be working now. The page wouldn’t even load before which would make it impossible to log foods and such.

      I am hopeful this means that they may have figured out the problem and why we have a few days of this every time they do “maintenance” and hopeful they will have the newsfeed up again soon.
    • Posts: 217 Member
      Fingers crossed. Lol.. thanks
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