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App issues

martyeskenazimartyeskenazi Member Posts: 2 Member Member Posts: 2 Member
i love the ability of the app to track my calories and carbs, weight, etc however, it seems like everyday there is an issue with it. how could they possibly expect me to purchase the premium when the normal app is down several times a day

Replies

  • kinetic2018kinetic2018 Member Posts: 1 Member Member Posts: 1 Member
    I know, seriously. MFP has not been working correctly for a LONG time, so sick of fooling around with it. I wish fitbit would expand their app to include calorie counting. I have had so many issues on my computer and with the app. Grrrrrrrr
  • michelec37michelec37 Member Posts: 4 Member Member Posts: 4 Member
    I’ve not been able to sync for more than 24hrs. It’s an absolute pain when you want to check on how many extra cams you have!
  • ashcroft37ashcroft37 Member Posts: 17 Member Member Posts: 17 Member
    Really annoying me now. It's not synced in 3 days 😡
  • sshah00sshah00 Member Posts: 2 Member Member Posts: 2 Member
    I thought it was only me... I am using my Fitbit for steps and it hasn't synced since early yesterday.
  • martyeskenazimartyeskenazi Member Posts: 2 Member Member Posts: 2 Member
    sounds like i am not the only one experiencing issues with this app. thx for the feedback all :wink:
  • Dakase83Dakase83 Member Posts: 2,458 Member Member Posts: 2,458 Member
    This place ain't neva been right

    ETA: yet we all keep coming back!! 🤷‍♀️
    edited June 26
  • zauchezauche Member, Premium Posts: 2 Member Member, Premium Posts: 2 Member
    The program stutters (almost fails) all of the time. Today it won't open at all, the worst in years. (Yes, I've been putting up with this lousy service -- as a Premium user -- for years. Does anyone have an alternative app? When Under Armour bought MFP, I thought they'd have the financial resources to hire technical people who could solve the on-going problems of responsiveness and connectivity, but no one at "home office" is paying any attention. If there's isn't a good alternative, then som one in the hi-tech world is missing a chance to attract thousands of dissatisfied MFP customers. They just don't have the technical horsepower to keep the app up and running.
  • krw1243krw1243 Member Posts: 2 Member Member Posts: 2 Member
    Anyone having any issues right now? When I try to load the home page of the website, it says "Sorry, we couldn't complete your request. Please try again. Refresh". Then in my app I also can't join a challenge, says "Failed to load app data" and "There was a problem joining the challenge. Please try again." Trying to work out if it is just me, or if there is something systemic...
    edited June 26
  • krw1243krw1243 Member Posts: 2 Member Member Posts: 2 Member
    My last seemed to resolve itself after about an hour, so nvm. Sorry for the noise.
  • accio_doughnutsaccio_doughnuts Member Posts: 16 Member Member Posts: 16 Member
    It has been years of these same issues. Exactly why I’ve not purchased premium as well.
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