Why would I get "Unknown user" when messaging someone?

MaltedTea
MaltedTea Posts: 6,286 Member
in Getting Started
Hi,
I'm not Getting Started with MFP but I just sent my first message. I get a red "Unknown user" error when I put in their name (yes, I'm entering it correctly, including letter casing).

Other than messages - and publicly posting - is there more than one way to friend people on here? When I use the link with the following format...

https://www.myfitnesspal.com/friends/new/USERNAME

It works for every single user I test to generate a "Send Friend Request To USERNAME" page...except for the one user I'm actually trying to get in touch with.

This person has posted in the past 24 hours so...Why?

Replies

  • harper16
    harper16 Posts: 2,564 Member
    Could their account have been deleted?
  • NovusDies
    NovusDies Posts: 8,940 Member
    edited September 2020
    harper16 wrote: »
    Could their account have been deleted?

    This or possibly because MFP is quite buggy and prone to timeouts. I doubt I see less than 30 error messages a week. Some of them are the 'unknown user" message when clicking on the profile of someone that JUST posted.
  • MaltedTea
    MaltedTea Posts: 6,286 Member
    This particular user account wasn't deleted/banned and the user has been active today (even since starting this thread).

    It could be that MFP is buggy. It could be that I've been "blocked." It could be...who knows?

    But thanks for chiming in, you two. I really appreciate it.
  • Go_Deskercise
    Go_Deskercise Posts: 1,630 Member
    Guessing that they have this set to "myself only" .... maybe ??

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