charged twice for premium.

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SeanD2407
SeanD2407 Posts: 139 Member
in Getting Started
I was just billed on November 53.10 for premium when my membership isn't set to renew until March 30th 2021. Can someone point me in the right direction of who to contact? This site/app doesn't provide help for these kinds of issues.

Been using this app for 3 years and never had this happen. Play store says no payments since march 30th 2020 but my credit card says other wise.

Anyone else experience this issue?

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  • lynn_glenmont
    lynn_glenmont Posts: 9,981 Member
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    I don't have any info on MFP contacts, but if you can't get a response from them, you can dispute the charge with your credit card carrier, which can raise the issue with MFP and obviously has more leverage to get their attention.

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