Fitbit not synching

lisasc0721

Hello,

I have gone to MFP and made sure my diary is accurate to allow for the calorie reduction from
my FitBit, everything is connected via Bluetooth, etc. it has connected in the past but isn’t now. Does anyone have any insight?

mel_ov_caistor

I am having the same problem

LindaRN83

Fitbit is down in some areas. They say they are working on it.

janejellyroll

LindaRN83 wrote: »

Fitbit is down in some areas. They say they are working on it.

It depends on what you mean by down: this is the most recent update https://support.myfitnesspal.com/hc/en-us/articles/360056777832-2021-Messaging-Regarding-the-Status-of-our-Fitbit-Integration

Summary: There may be delays within a 24 hour period, but it shouldn't be "down."

MercuryForce

janejellyroll wrote: »

LindaRN83 wrote: »

Fitbit is down in some areas. They say they are working on it.

It depends on what you mean by down: this is the most recent update https://support.myfitnesspal.com/hc/en-us/articles/360056777832-2021-Messaging-Regarding-the-Status-of-our-Fitbit-Integration

Summary: There may be delays within a 24 hour period, but it shouldn't be "down."

That's a whole different issue. The issue today is that the FitBit app is down for everyone. According to the FitBitSupport Twitter they have identified the issue and are working on it. So, people just need to be patient and let them get it fixed.

sonyamurawski

I’m having the same problem. It has worked if I disconnect my Fitbit and then reconnect it to My Fitness Pal account.

janejellyroll

MercuryForce wrote: »

janejellyroll wrote: »

LindaRN83 wrote: »

Fitbit is down in some areas. They say they are working on it.

It depends on what you mean by down: this is the most recent update https://support.myfitnesspal.com/hc/en-us/articles/360056777832-2021-Messaging-Regarding-the-Status-of-our-Fitbit-Integration

Summary: There may be delays within a 24 hour period, but it shouldn't be "down."

That's a whole different issue. The issue today is that the FitBit app is down for everyone. According to the FitBitSupport Twitter they have identified the issue and are working on it. So, people just need to be patient and let them get it fixed.

Oh, I misunderstood. I had no idea Fitbit was down today, I thought this was referring specifically to the sync. Thanks!

Weirdly, I'm still seeing MFP adjustments today (but I haven't tried to look specifically at Fitbit).

MercuryForce

sonyamurawski wrote: »

I’m having the same problem. It has worked if I disconnect my Fitbit and then reconnect it to My Fitness Pal account.

I think I might have read it wrong too....my FitBit and MFP have been syncing super well lately, so I assumed the problem was solved and their sync issues were related to the Fitbit problem and the fact FitBit isn't syncing to itself right, so probably not to MFP.

Basically, so many syncing problems!