Unable to access my profile or my homepage

NYPhotographer2021
NYPhotographer2021 Posts: 510 Member
edited November 2023 in MyFitnessPal Tech Support Questions
Yesterday, no problem. Today, problem. Whenever I click on my Username, I get
There was a problem with your request
Sorry, but a server error occurred processing your request. Our team has been notified of the issue.
My Homepage is completely blank. Please fix.

Best Answer

  • Betty
    Betty Posts: 8,883 MFP Staff
    Answer ✓
    Hello! The newsfeed was down this morning for about an hour. It should be working again. If you are still experiencing issues with the MyFitnessPal Newsfeed please contact support.

    You can contact support by clicking on this link: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to support@myfitnesspal.com with your device information, and exact problem and our support team will investigate.

Answers

  • Laminix
    Laminix Posts: 1 Member
    My homepage is also blank. Very frustrating
  • snowflake954
    snowflake954 Posts: 8,399 Member
    This happens now and again. With the new rollout a few days ago there are lots of issues. Be patient, it will pass.
This discussion has been closed.

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