Why can't I seem to get into my account now?????

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kwakeland58
kwakeland58 Posts: 2 Member
edited November 2023 in MyFitnessPal Tech Support Questions
My user name is kwakeland58 and mfp won't let me log in using fb as I always have. It keeps trying to give me a different username and won't accept me. Please fix this mess!!!! I had a shortcut on my laptop, but it no longer functions.

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  • Betty
    Betty Posts: 8,828 MFP Staff
    Answer ✓
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    kwakeland58 wrote: »
    My user name is kwakeland58 and mfp won't let me log in using fb as I always have. It keeps trying to give me a different username and won't accept me. Please fix this mess!!!! I had a shortcut on my laptop, but it no longer functions.

    Hi @kwakeland58, Apologies for any issues you are experiencing. Please contact support by clicking on this link: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to support@myfitnesspal.com with your device information, and exact problem and our support team will investigate.
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