Fitbit syncing issue?

PDLanum

Still broken 4:23PM PST.
I have "enabled the Fitbit/MyFitnessPal apps to sync multiple times over the last two days.
Absolutely will not sync. MyFitnessPal shows "add tracker" while Fitbit only shows my non-Fitbit scale as being connected.

I have deleted and reloaded both MyFitnessPal and Fitbit apps. Still nothing.

Don't you guys ever test this before you release it?

fcw123

I seem to be able to sync intermittently but now when I add an exercise on MFP it doesn't let me say what time so that won't transfer to fitbit. My food isn't transferring properly either. If it doesn't get fixed soon, I will probably just ditch MFP and just add my food directly to fitbit app

jstumy

Same problem over here.

This started on Monday 12 December for me.

I experienced a problem/bug with my steps in combination with calories. I was overwhelmed with the amount of 'free' calories I won for a few steps 😅

I tried to disconnect and reconnect to the Fitbit-app to solve the steps and calories issue/bug, but after that a new problem began:

I had trouble to connect to the Fitbit-app app after I disconnect it.
Most of the times I had to try to connect to the Fitbit-app multiple times before it was finally visible as connected. But as soon as I add food in the myfitnesspal diary it was disconnected again.

I can then try to connect to the Fitbit app again. But as soon as I add another meal, the Fitbit app is disconnected again. It's driving me crazy!..

Please do something with this issue Fitbit, it started last Monday with the steps and calories issue/bug: https://support.myfitnesspal.com/hc/en-us/articles/4415871310093-Maintenance-work-starting-Monday-12-13-21

cwolfman13

jstumy wrote: »

Same problem over here.

This started on Monday 12 December for me.

I experienced a problem/bug with my steps in combination with calories. I was overwhelmed with the amount of 'free' calories I won for a few steps 😅

I tried to disconnect and reconnect to the Fitbit-app to solve the steps and calories issue/bug, but after that a new problem began:

I had trouble to connect to the Fitbit-app app after I disconnect it.
Most of the times I had to try to connect to the Fitbit-app multiple times before it was finally visible as connected. But as soon as I add food in the myfitnesspal diary it was disconnected again.

I can then try to connect to the Fitbit app again. But as soon as I add another meal, the Fitbit app is disconnected again. It's driving me crazy!..

Please do something with this issue Fitbit, it started last Monday with the steps and calories issue/bug: https://support.myfitnesspal.com/hc/en-us/articles/4415871310093-Maintenance-work-starting-Monday-12-13-21

It's not a Fitbit issue, it's an MFP issue. No devices are synching to MFP. Also, if it were a Fitbit issue they wouldn't see "Please do something with this issue Fitbit" as this is MFP, not Fitbit website.

coffingurl

I can't even add Fitbit as my step tracker

ebmorran

I also cannot connect my Fitbit at all despite the supposed fix. No answer from MFP support. Guess you get what you pay for with MFP.

jstumy

cwolfman13 wrote: »

jstumy wrote: »

Same problem over here.

This started on Monday 12 December for me.

I experienced a problem/bug with my steps in combination with calories. I was overwhelmed with the amount of 'free' calories I won for a few steps 😅

I tried to disconnect and reconnect to the Fitbit-app to solve the steps and calories issue/bug, but after that a new problem began:

I had trouble to connect to the Fitbit-app app after I disconnect it.
Most of the times I had to try to connect to the Fitbit-app multiple times before it was finally visible as connected. But as soon as I add food in the myfitnesspal diary it was disconnected again.

I can then try to connect to the Fitbit app again. But as soon as I add another meal, the Fitbit app is disconnected again. It's driving me crazy!..

Please do something with this issue Fitbit, it started last Monday with the steps and calories issue/bug: https://support.myfitnesspal.com/hc/en-us/articles/4415871310093-Maintenance-work-starting-Monday-12-13-21

It's not a Fitbit issue, it's an MFP issue. No devices are synching to MFP. Also, if it were a Fitbit issue they wouldn't see "Please do something with this issue Fitbit" as this is MFP, not Fitbit website.

You're right! I had the Fitbit-app app in the top of my mind when writing this post 😑. It should be:

Please do something with this issue Myfitnesspal.

cymande1961

Also started for me on Monday. The only day it has attempted to sync it credited me with about 800 more calories from exercise than I was entitled to. Won't sync steps at all as of yesterday. I do hope MFP is on this!