How to get apple watch steps to convert to calories?

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samantha1376
samantha1376 Posts: 1 Member
So I have my apple watch synced to mfp for steps. On the homepage of the app, it shows my step count as correct (around 12,000 for today, for example). However, once I go to the diary tab, it says that I have only walked 19 steps at the bottom under the exercise tab, therefore giving me 0 additional calories for my "apple watch calorie adjustment". This didn't use to be an issue (the calories used to be added to my daily allowance), however I'm not sure how to get the two areas to sync again. Any help with this would be greatly appreciated!

Best Answer

  • Betty
    Betty Posts: 8,860 MFP Staff
    edited December 2021 Answer ✓
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    Hello, Our tech team has been working on our steps service this week which hit a few snags. Please take a look at this support article and if you are still running into issues, please contact support by clicking on this link: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to support@myfitnesspal.com with your device information, and exact problem and our support team will investigate.
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