Anyone else having trouble with their MyFitnessPal app and the Fitbit app syncing?

aparks28

My apps have been struggling to sync correctly for the last 2 days and it is driving me crazy. I have reconnected it several times and it does not want to work like it was before.

FitByFifty1970

I'm having this now. I have it synched but the box underneath is checked saying not to track my steps. I cannot uncheck it. So frustrating!

gtiffany003

Mine has been doing this also. Keeps disconnecting from my Fitbit and can't uncheck the box to not track steps.

MJW12020

It's been identified as a problem by the tech team for nearly a week. They were doing system maintenance and broke something. A fix has been promised since Monday. Still not working.

FitByFifty1970

Yep, it now synchs but it gets doubled most days showing an insane deficit and my 5 week forecast unreasonably low.

damorere

I reconnected my fitbit and mine finally synced, but double counted a couple of days, did one day correctly, and then stopped syncing again. I am beyond frustrated. I also can't get the "don't track steps" box unchecked. I've been using this app for many years and have previously loved it. This is beyond frustrating.

fit19gramma

Same issues here with Fitbit Charge 5. Very aggravating! No steps are showing in exercise. Also having synching issues. I had it paired with ipad and iPhone. Found that I have to only use Bluetooth on one device which is a pain. Have had to disconnect and reconnect multiple times. I hope this can be resolved soon! It was so good before this started happening.

ACanadian22

Into January and still not syncing.

Daylily430

Last time it synced was 11:54PM on 12/31/21

albamarie61

I am curious if a solution has been found. I have unlinked the Fitbit app and relinked about 5 times now and it usually works for the day but like Cinderella, it stops at midnight. I have to relink every single day to get it to work. Please find a solution MyFitnessPal! I am a premium member and this makes want to go back down to the free version!

fit19gramma

Same here

RetiredAndLovingIt

Same here! So annoying! My dh’s One is still syncing, but not my Charge 2 or a Luxe I am trying. @fit19gramma do you like the Charge 5? Thinking of it instead of the Luxe.

fit19gramma

@retiredandlovingit I love my Charge 5. This synching issue is very frustrating though. Honestly I don’t use all of the features. I get inconsistent zone minutes even though I do the same 45 min on treadmill at 3 mph most days. Otherwise I really like it. I am retired and loving it too!

RetiredAndLovingIt

Thanks for your reply. I am thinking of staying with the Luxe. I wondered how annoying it would be to see HR when on treadmill, but not too bad. Not sure I would use all the features on the Charge 5. Kind of wonder if it is reading my HR right, tho, because it doesn’t go as high as my old Charge 2 even with walking faster on the treadmill.

RetiredAndLovingIt

Still can’t get it to sync tho, unless I disconnect & then reconnect each day! So annoying.

RetiredAndLovingIt

I have a Charge 5 coming tomorrow. Decided I wanted to see which I really prefer. Back to the topic…I kept disconnecting Fitbit from MFP & then reconnecting it. It would work for that time only. Finally got on the Fitbit website on the computer & disconnected MFP. Then went to MFP & reconnected Fitbit & now they are talking to each other again. I am now getting exercise calories multiple times per day without doing anything to make it go through.

Squiktater

I stopped paying for premium because of this problem.

kellyehy

Anyone still have this problem? I have it, MFP tech has told me I have a faulty token and have to revoke access in the web not app. Done it many times and it still isn't working!